From detecting road damage to monitoring diseased trees and revitalizing vacant properties, AI is helping municipalities improve infrastructure maintenance, resource allocation, and urban planning.

Artificial intelligence is transforming urban infrastructure management by helping municipalities identify problems, prioritize maintenance, and make better use of limited resources. At a recent AI CityXchange workshop in Dublin, approximately 80 government technology leaders from Ireland and the United Kingdom explored practical applications of AI in city management, tells Bentley.
One example comes from Dún Laoghaire-Rathdown, near Dublin, where nine engineers oversee approximately 500 miles of roads, 850 miles of footpaths, and 60 miles of trails. Traditional inspections required months of manual assessment. AI-powered computer vision now analyzes images captured by vehicle-mounted cameras to identify road defects, damaged footpaths, and other infrastructure problems. This approach enables engineers to prioritize repairs and move toward predictive maintenance.
AI is also supporting environmental management. Engineering consultancy Mott MacDonald used stereo cameras and machine learning to catalog more than 13,000 ash trees for Glasgow City Council. The technology helps identify diseased trees, assess potential hazards, and estimate timber availability.
In Tipperary, Ireland, AI and geospatial technology are helping authorities address vacant commercial properties. The Vacant Business Reopen Grant platform combines property locations, planning information, and nearby amenities to identify redevelopment opportunities. Generative AI assists with reports and business proposals. More than 320 properties have been mapped.
A common element across these applications is geolocation, which connects infrastructure assets with relevant datasets. Emerging technologies such as Model Context Protocol (MCP) and Agent2Agent (A2A) could further simplify information sharing between AI systems and municipal applications.
Bentley Systems also highlights its Blyncsy platform, which uses AI to analyze anonymized dashboard-camera imagery for road monitoring.
However, increasing AI adoption raises questions about accountability, privacy, and governance. Municipalities must establish clear responsibilities as AI agents become more involved in operational decisions.
Ultimately, AI offers cities a practical way to improve infrastructure management, anticipate problems, and allocate resources more effectively.



